Help Center

Find answers, guides, and resources to help you get the most out of InboxPilot.

Getting Started

Installation, setup, and first steps

  • How to install the Chrome extension
  • Setting up email tracking
  • Connecting your Gmail account
  • +2 more articles

Email Tracking

Open tracking, notifications, and analytics

  • How email tracking works
  • Understanding open notifications
  • Tracking accuracy and limitations
  • +2 more articles

Link Tracking

Click tracking and link analytics

  • How link tracking works
  • Custom tracking domains
  • Link click reports
  • +2 more articles

Mail Merge

Campaigns, templates, and bulk sending

  • Creating your first mail merge
  • Using merge fields
  • Importing from Google Sheets
  • +2 more articles

Document Tracking

Sharing and tracking documents

  • Uploading and sharing documents
  • Page-level analytics
  • Password protecting documents
  • +2 more articles

E-Signatures

Sending and managing signatures

  • Sending a document for signature
  • Adding signature fields
  • Signing order and workflows
  • +2 more articles

AI Features

Send-time optimization and AI suggestions

  • AI send-time optimization
  • Subject line scoring
  • Response prediction
  • +2 more articles

Account & Billing

Plans, billing, and account settings

  • Changing your plan
  • Billing and invoices
  • Cancelling your subscription
  • +2 more articles

Frequently Asked Questions

Yes. InboxPilot works with both Gmail (Google Workspace) and Outlook (Microsoft 365). Our Chrome extension works with the Gmail web client, and our Outlook add-in integrates natively with the Outlook desktop and web apps.

Still need help?

Our support team is available Monday through Friday, 9am to 6pm PST.

Contact Support